FAQ

Frequently questions about the charter in Croatia

 

1. Can you suggest a cruise itinerary?

Depending on your starting base, preferences and duration we can write you an individual cruise itinerary. There are many islands, many ports, many bays, many taverns, and more input you give us happier you will be in end. All cruise itineraries are written by our skippers and captains. In the end keep in mind that nature will also influence your itinerary so you might need to change your plans along the way.

 

2. Is catamaran insured and what does insurance cover?

Yes, all the catamarans commercially operating in Croatian waters have to have insurance. They have all compulsory liability insurance and voluntary liability insurance which covers liability for the collision, impact, liability toward persons who are not on board the vessel, liability toward passengers, spillage or dumping of oil. Security or damage deposit is the amount of the insurance deductible, below which the insurer does not want to reimburse the owner of the boat for any "small" damage. Prior to embarkation, you will be asked to leave a security deposit or pay a damage Waiver (deposit insurance). A security deposit can be left in cash or credit card. A certain amount will be reserved on your credit card and upon arrival in case there was no damage reservation will be removed. If you gave cash money your money will be returned to you. If you decide to pay a damage Waiver (usually 5 % of your rental price) it will be only partially returned to whether you had damage or not.

 

 3. What do I have to pay to confirm my booking?

When you confirm your interest and the Croatia catamaran team opens the option on your name for chartering a specific catamaran you will have to pay half of the charter price to make it valid. Four weeks prior to the charter you will have to pay the second half of the charter price. Balance has to be paid no later than one month before boarding the catamaran. Transit log and additional equipment or crew (skipper/ hostess) are paid locally in cash.

 

4. What are Skipper’s responsibilities, where does the skipper sleep what does he eat? What’s skippers his salary?

If you don’t have a sailing license or you possess one but don’t want to bother navigation, you can always hire a professional skipper. The skipper knows local navigation is, he will be your guide and bring your sailing holidays to a higher level. Skipper’s responsibilities are navigation and safety on board. He knows the local weather and winds. He will keep the deck tidy and clean and most important he can teach you the basics of sailing and navigation. All skippers who work with our company are trusted and experienced. You have to know that the skipper is neither in charge of cooking nor washing dishes. Skipper on catamaran usually sleeps in the head cabin with entrance from the deck or in the guest cabin if one is free. Skipper eats with guests and in the evening if you want to have the privacy he can go separate but you have to give him a certain amount of money for diner ashore. Skipper’s daily rate is from 150 Euros to 185 Euros, depending on the size of a catamaran.

 

5. What are the Hostess responsibilities, where does she/he sleep what does he eat? What’s the hostess’s salary?

The hostess usually works together with the skipper as a team, but she can be rented separately. The hostess is in charge to keep the catamaran tidy and clean. The hostess prepares breakfast and a light lunch. She is not a professional cook. Dinners are eaten usually on shore. Hostess sleeps in the head cabin with entrance from the deck in the peak of the catamaran. Hostess eats the same food as guests and if you go ashore for dinner she goes with guests or she can go separate but you have to give her some money. The hostess’s salary per day is from 125 Euros to 150 Euros.

 

6. Is there a possibility to arrange for our transfer from the airport to the port? How much does it cost?

If you require a transfer from the airport to your catamaran we are here to help. You need to provide us with your flight information and the number of persons. Some Guests use the stop on way from the airport to the catamaran to do provisioning. In such case, you need to tell us that in advance so the driver can calculate time. Depending on the distance between airport and port transfer price varies. When you request a transfer will give you a cost calculation.

 

7. Is it possible to have provisioning on board so we don’t waste our time on shopping?

Several companies in Croatia specialize in yacht provisioning. They usually have webshop so you can make preorder or you just send the list to buy groceries and beverages for you. You need to provide them also with the time of delivery. Keep in mind that when you are not on board they will not deliver.  

 

8. When can we embark and disembark the catamaran?

Charter usually lasts from Saturday till Saturday. Check-in is usually on Saturday after 17h, although some catamarans have the possibility to do the check-in earlier. This option costs extra. Keep in mind that on Saturday you have only a few hours left till sunset, so keep your navigation short for that day. Check-out is don on Saturday (last day) or on Friday evening. For most catamarans, we recommend arrival on Friday evening.  You will need to leave the catamaran on Saturday by 9 AM when cleaning stuff and mechanics are coming onboard to prepare the boat for newt charter week.

 

9. If I cancel my cruise what will happen?

Depending on the time of your cancelation, you will be charged for the following fee. If you cancel your cruise 90 days prior to your departure 25 % of charter price will be charged, 89 to 60 days 50%, 59 to 30 days 75%, and 29 or less 100 %. This fee is different from the catamaran to catamaran so make sure to read Terms&conditions before the first payment. Cancellation insurance is a good option to pay for.

During the corona time, please read Covid-19 policy.

 

10. Is my sailing license valid for a catamaran charter?

If you decide to go for bareboat charter make sure to check with us the validity of your license. You can send a picture/scan of your license on our mail and we will reply to you. There is a list of certificates that are recognized by Croatian authorities so you can make a precheck.

 

11. Is there parking in the marina? Where can I park my car?

Most Croatian marinas/ ports have big parking lots. The price is around 50 Euros per week.

 

12. What currency is used in Croatia?

Croatia Kuna is the main currency. We advise changing foreign currencies into Kunas at start of your sailing holidays. Exchange offices can be found in airports, banks, or marina receptions. All markets accept credit cards. Some ports only accept cash, the same goes for some restaurants on islands.

 

13. What’s included in the transit log?

Final cleaning, bed linen- sheets, some catamarans are provided with the basic kitchen starter kit (sponge, several kitchen cloths, dishwashing liquid), gas for cooking, some catamarans have towels included in the price of transit log some not. Make sure to check items that are included in your transit log so know what to buy/ bring prior to embarkation.

 

14. Kinds on board? Life west and safety railing net…

If kids are coming on board it is necessary to inform us to prepare wright size swimming west. There is also the possibility to mount a safety net on the railing/ fence around the catamaran. Safety net cost around 50 to 100 Euros.

 

15. Crew list? Shall I send all personal information prior to embarkation?

It is advisable to send us an e-mail or through an online crew list system all personal details that are needed for the crew list. What do we need: Full Name, Surname, Nationality, Date of birth, and place of birth. Once we input all this information’s we will send you a list to check before confirmation.

 

16. Are pets allowed on catamarans?

Depending on the owner’s decision on some catamarans you can bring your pets on some don’t. There is an extra cleaning fee to be paid when pets are on board.

 

17. Is it possible to rent a catamaran for less than a week?

In peek of the season charter lasts from Saturday to Saturday, although of session March- April/ September- December) shorter charter periods are possible.

 

18. Is there a possibility to reserve a berth in marinas in advance?

Some marinas have an online berth reservation system so you can reserve your berth. County/ city peers, unfortunately, don’t have such an option. Port fees are different from port to port.

 

19. Is it possible to change Guests on board during the charter week?

Yes, it is although it is not advisable due to strict regulations. Every time you change people you need to contact the charter office and inform them about the change and provide personal information. A new crew list has to be made. The office will send you a new list by e-mail and you will have to print it somehow (marina reception).

 

20. Is fishing allowed? do I need a permit?

Fishing in Croatia is allowed if you possess a fishing license which can be bought online.  More about fishing licenses in Croatia you can find on the link.